Delivery

What are the delivery options?

Your YOORS bike can be delivered to you in 3 ways:

  1. Online orders can be delivered to your home.
  2. Online orders can be collected from a local YOORS dealer.
  3. Offline orders via a YOORS dealer can be paid for at and collected from that same YOORS dealer.

What are the sales and warranty terms?

Via this link you can check out our sales and warranty terms in detail. Further questions? Feel free to contact us!

What are the transport costs?

All orders with a minimum value of 45 euros will be shipped out FREE inside the BENELUX!

How long will I have to wait for my bike?

Home deliveries:
We get down to work as soon as we have received your order and guarantee that your bike will be ready for shipment within 3 working days. Next, your bicycle is collected by the haulier who will deliver your bicycle to the address you gave us within 4 working days. This means that your bike will be with you within no more than 7 working days.

Online orders and collection from a dealer:
Here too we operate the same maximum delivery term of 7 working days to get your bicycle to your YOORS dealer. Once delivered to your chosen YOORS outlet, the dealer will get your bike ready to ride and contact you when you can collect it from the shop.

Ordering and collecting from a dealer:
Your YOORS dealer will be able to tell you whether he has your bike in stock or whether he needs to order one from us when you call into him to discuss your purchase. If he has your bike in stock he’ll let you know there and then when your bike will be ready for collection. If it needs to be ordered you can take it that your bike will be delivered to the shop within a maximum of 7 working days. Your YOORS dealer will unpack your bike as soon as it is delivered, get it ready to ride and contact you to tell you that your YOORS bike is ready for collection at the shop.

What if my bike arrives while I'm out?

Aside from a billing address, you can also specify a delivery address when you place your order. No one home at the delivery address either? In that case, your bike will be delivered to one of your neighbours.

How is my bicycle shipped

To ship our YOORS bikes we work with the company Transport Aernouts, specialised in the transport of bicycles. They will treat your bike with the utmost care. Needless to say, you are always free to contact Transport Aernouts via https://aernoutslogisticssupport.eu if you have any specific questions about how your bicycle will be transported.

Will my bike be ready to ride if I opt for home delivery?

Your YOORS bike will be delivered to your home 95% ready to ride. This means that there are only three things you need to do before you’ll be able to use your bike:

  1. Remove the packaging
  2. Straighten the handlebar
  3. Fit the pedals

As your bike comes with instructions, you’ll be ready for road within 5 minutes. 

Collection from a YOORS dealer

If you instruct us to deliver your bicycle to your local YOORS dealer, the dealer will contact you as soon as your bike is ready for collection, 100 % ready to ride.